Introduction
Work Experience
Studies
Technical skills
Australia/Sydney
English
Learning Vietnamese
I'm a Strategic AI Product Manager with proven experience building 0→1 AI products and scaling platforms across global markets. Previously at Deputy, I led their inaugural AI product stream, combining deep technical understanding of AI systems—including probabilistic models, prompt engineering, and automated evaluation frameworks—with sharp product intuition and customer-first leadership.
Previously at Employment Hero, I built an AI-powered payroll platform and scaled a mobile app from 0 to 11,000+ MAUs in under 3 months. I'm passionate about managing high-velocity, cross-functional teams through complex AI deployments while maintaining clarity, speed, and measurable outcomes.
Previously at Employment Hero, I built an AI-powered payroll platform and scaled a mobile app from 0 to 11,000+ MAUs in under 3 months. I'm passionate about managing high-velocity, cross-functional teams through complex AI deployments while maintaining clarity, speed, and measurable outcomes.
Work Experience
Go1Oct 2025 - Present
Product ManagerDeputyJul 2025 - Oct 2025
AI Product Manager- Leading 0→1 development of Deputy's first AI product stream, delivering agentic workforce management experiences with >80% user satisfaction
- Built AI agent product strategy from concept to closed beta, managing probabilistic systems and establishing automated AI evaluation frameworks
- Implemented production AI risk management including hallucination mitigation, safety guardrails, and ethical deployment practices
Employment HeroJun 2023 - Jul 2025
Product Manager- Launched EH Jobs mobile app from 0 to 11,000+ MAUs in under 3 months with 200-300% weekly growth pre-global rollout
- Led 13 squads to deliver Employment Hero's first automated payroll MVP across AU, UK, and NZ with zero churn post-launch
- Turned around a high-risk, multi-million dollar enterprise partnership valued at $36M, driving a 3-year renewal
Pragma Partners & SimpelMay 2022 - Mar 2023
Product Manager (Contract)- Rebuilt Cyber.gov.au and launched "Learn Hub," increasing user engagement by 65%
- Redesigned mobile UX and shipped new app that secured a key construction client and drove upsell
Services AustraliaJun 2020 - May 2022
Product Manager (prev. Lead Business Analyst)- Owned roadmap and requirements for Enhanced myGov ($300M project), serving 25M+ Australians
- Led national rollout of COVID-19 certificate platform (25M daily visits)
Studies
University of SydneyBachelor of Applied Science (Physiotherapy) — 2018
Product Management FellowshipStartmate — 2023
CS50x: Introduction to Computer ScienceHarvard University
AI Agents Course - Fundamentals CertificateHuggingFace — Building and deploying AI agents using frameworks like smolagents, LangGraph, and LlamaIndex
Technical skills
AI Product ManagementExpert in building 0→1 AI products, managing probabilistic systems, prompt engineering, and automated evaluation frameworks. Deep experience with AI risk management, hallucination mitigation, and production deployment of agentic systems.
Machine Learning
Prompt Engineering
AI Risk Management
Probabilistic Models
Product Strategy & GrowthProven track record scaling products from 0 to 11,000+ MAUs, leading cross-functional teams of 13+ squads, and managing multi-million dollar enterprise partnerships. Expert in product roadmapping, user research, and go-to-market strategy.
Product Strategy
Growth Hacking
Cross-functional Leadership
Data Analytics
Technical Product DevelopmentExperience integrating complex platforms, managing technical architecture decisions, and delivering seamless end-user experiences across disparate systems. Strong background in system design and technical requirements.
System Integration
API Design
Technical Architecture
Platform Development